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What skills is the employer looking for?
| Skills |
Skills
Definitions |
| Reading
Comprehension |
Understanding
written sentences and paragraphs in work related documents |
| Writing |
Communicating
effectively with others in writing as indicated by the needs of the
audience |
| Information
Organization |
Finding ways
to structure or classify multiple pieces of information |
| Speaking |
Talking to
others to effectively convey information |
| Active
Listening |
Listening to
what other people are saying and asking questions as appropriate |
| Mathematics |
Using
mathematics to solve problems |
| Product
Inspection |
Inspecting
and evaluating the quality of products |
| Information
Gathering |
Knowing how
to find information and identifying essential information |
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| Knowledge |
Knowledge
Definitions |
| Clerical |
Knowledge
of administrative and clerical procedures and systems such as word
processing systems, filing and records management systems,
stenography and transcription, forms design principles, and other
office procedures and terminology |
| Customer
and Personal Service |
Knowledge
of principles and processes for providing customer and personal
services including needs assessment techniques, quality service
standards, alternative delivery systems, and customer satisfaction
evaluation techniques |
| English
Language |
Knowledge
of the structure and content of the English language including the
meaning and spelling of words, rules of composition, and grammar |
| Mathematics |
Knowledge
of numbers, their operations, and interrelationships including
arithmetic, algebra, geometry, calculus, statistics, and their
applications |
| Economics
and Accounting |
Knowledge
of economic and accounting principles and practices, the financial
markets, banking, and the analysis and reporting of financial data |
| Computers
and Electronics |
Knowledge
of electric circuit boards, processors, chips, and computer
hardware and software, including applications and programming |
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| Abilities |
Abilities
Definitions |
| Oral
Comprehension |
The ability
to listen to and understand information and ideas presented through
spoken words and sentences |
| Oral
Expression |
The ability
to communicate information and ideas in speaking so others will
understand |
| Number
Facility |
The ability
to add, subtract, multiply, or divide quickly and correctly |
| Information
Ordering |
The ability
to correctly follow a given rule or set of rules in order to arrange
things or actions in a certain order. The things or actions can
include numbers, letters, words, pictures, procedures, sentences,
and mathematical or logical operations. |
| Speech
Clarity |
The ability
to speak clearly so that it is understandable to a listener |
| Written
Comprehension |
The ability
to read and understand information and ideas presented in writing |
| Near
Vision |
The ability
to see details of objects at a close range (within a few feet of the
observer) |
| Perceptual
Speed |
The ability
to quickly and accurately compare letters, numbers, objects,
pictures, or patterns. The things to be compared may be presented at
the same time or one after the other. This ability also includes
comparing a presented object with a remembered object |
| Speech
Recognition |
The ability
to identify and understand the speech of another person |
| Wrist-Finger
Speed |
The ability
to make fast, simple, repeated movements of the fingers, hands, and
wrists |
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| Generalized
Work Activities |
Generalized
Work Activities Definitions |
| Documenting/Recording
Information |
Entering,
transcribing, recording, storing, or maintaining information in
either written form or by electronic/magnetic recording. |
| Processing
Information |
Compiling,
coding, categorizing, calculating, tabulating, auditing, verifying,
or processing information or data. |
| Communicating
With Persons Outside Org. |
Communicating
with persons outside the organization, representing the organization
to customers, the public, government, and other external sources.
This information can be exchanged face-to-face, in writing, or via
telephone/electronic transfer. |
| Performing
Administrative Activities |
Approving
requests, handling paperwork, and performing day-to-day
administrative tasks. |
| Getting
Information Needed to Do the Job |
Observing,
receiving, and otherwise obtaining information from all relevant
sources. |
| Interacting
With Computers |
Controlling
computer functions by using programs, setting up functions, writing
software, or otherwise communicating with computer systems. |
| Communicating
With Other Workers |
Providing
information to supervisors, fellow workers, and subordinates. This
information can be exchanged face-to-face, in writing, or via
telephone/electronic transfer. |
| Establishing
& Maintaining Relationships |
Developing
constructive and cooperative working relationships with others. |
| Handling
and Moving Objects |
Using one's
own hands and arms in handling, installing, forming, positioning,
and moving materials, or in manipulating things, including the use
of keyboards. |
| Evaluating
Info. Against Standards |
Evaluating
information against a set of standards and verifying that it is
correct. |
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| Tasks |
| Compiles,
copies, sorts, and files records of office activities, business
transactions, and other activities. |
| Computes,
records, and proofreads data and other information, such as records
or reports. |
| Operates
office machines, such as photocopier, telecopier, and personal
computer. |
| Completes
and mails bills, contracts, policies, invoices, or checks. |
| Stuffs
envelopes and addresses, stamps, sorts, and distributes mail,
packages, and other materials. |
| Transcribes
dictation and composes and types letters and other correspondence,
using typewriter or computer. |
| Orders
materials, supplies, and services, and completes records and
reports. |
| Answers
telephone, responds to requests, delivers messages, and runs
errands. |
| Reviews
files, records, and other documents to obtain information to respond
to requests. |
| Completes
work schedules and arranges appointments for staff and students. |
| Collects,
counts, and disburses money, completes banking transactions, and
processes payroll. |
| Communicates
with customers, employees, and other individuals to disseminate or
explain information. |
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